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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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B BH

October 22, 2024

5  out of  5
rating by B BH
"GREAT AGENT, personable, knowledgeable and simply GREAT"
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Spring 15

September 19, 2024

1  out of  5
rating by Spring 15
"Worst service or really, the lack thereof during a very stressful time, that I have ever received as of yet. Maybe I live in a different dimension - but compared to these nice reviews I encountered something totally different, as have people I know personally. Wrote to them to see if I was entirely off base or just for some response or resolution but got nothing as of yet so here we are! Just be prepared to possibly have a lack of answers if it is your first accident and you are NOT at fault."
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Barry Cheuvront

May 6, 2024

5  out of  5
rating by Barry Cheuvront
"Always nice have a smiling face when you walk in the door. Kitty C. has always helped me with my insurance questions and needs. Glad I switched to State Farm in Belpre with Ed."
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Shelly Hupp

May 6, 2024

5  out of  5
rating by Shelly Hupp
"Kitty is amazing. She had the answers to all my questions. She was extremely helpful."
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Bo Wriston

April 22, 2024

5  out of  5
rating by Bo Wriston
"Kitty is a true SME (Subject Matter Expert) for State Farm products and insurance needs analysis. Friendly, courteous, and always helpful with care and concern for the customers' true needs. Highly recommend!!!"
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Tyler Bass

April 19, 2024

5  out of  5
rating by Tyler Bass
"Good People and great environment."
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Hannah Burdette

April 19, 2024

5  out of  5
rating by Hannah Burdette
"Kitty was a huge help with all my questions when I got a new car!"
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Audrey Augenstein

April 19, 2024

5  out of  5
rating by Audrey Augenstein
"Jennifer is very knowledgeable, was quick to answer all my questions, very helpful and was such a pleasure to talk with. Highly recommend!"
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Valerie Cline

April 15, 2024

5  out of  5
rating by Valerie Cline
"I talked to Kitty about my insurance. She answered all my questions in a professional manner. She was very attentive and easy to talk to"
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Kayla Wells

April 12, 2024

5  out of  5
rating by Kayla Wells
"Kitty went above and beyond to help us get the best coverage available on our vehicles!"
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simplee_shannon

April 10, 2024

5  out of  5
rating by simplee_shannon
"Kitty was very helpful when asked some insurance questions. Very knowledgeable and easy to talk to about my needs."
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morgan skidmore

April 9, 2024

5  out of  5
rating by morgan skidmore
"Wonderful staff!!!"
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Suzie Nesmith

April 9, 2024

5  out of  5
rating by Suzie Nesmith
"I had a wonderful experience with Kitty. She was very professional, answered all of my questions regarding coverage on my 2 homes, and 2 vehicles"
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Lorenzo

April 9, 2024

5  out of  5
rating by Lorenzo
"Friendly and helpful staff as my questions were answered in detail by Kitty Chevront."
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haley bledsoe

April 5, 2024

5  out of  5
rating by haley bledsoe
"I am very pleased with the service I received when bundling my home and auto insurance. Very friendly and answered all questions!"
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Cody Buck

April 5, 2024

5  out of  5
rating by Cody Buck
"Friendly, clean environment. Great customer service."
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Melissa Watkins

March 30, 2024

5  out of  5
rating by Melissa Watkins
"Jennifer has always answered any and all questions I’ve had about my insurance. She’s knows her stuff and always quick to respond!"
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Alicia Nestor

March 28, 2024

5  out of  5
rating by Alicia Nestor
"Very impressed with the customer service from Matti. Jennifer was very prompt in giving us a quote and answering all question we had."
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Tamara Thompson

February 11, 2024

5  out of  5
rating by Tamara Thompson
"Always a great experience when I call. Very prompt getting back with me. Very fast with giving insurance quotes or providing proof of coverage."
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Alyssa Gates

August 25, 2023

5  out of  5
rating by Alyssa Gates
"Jennifer is a pleasure to work with. She always is back with me same day and provides the information I need plus some! If you’re looking for a new insurance office in the MOV, this is the one!"
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McKenzie Steele

April 26, 2023

5  out of  5
rating by McKenzie Steele
"Ed is always available, day or night. He does nothing but the best for his customers! Definitely recommend Ed and his team!"
We responded:
"Thanks for the kind words. We strive to provide outstanding customer service for our clients. "
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Nyoka Byrd

April 22, 2023

5  out of  5
rating by Nyoka Byrd
"I have been with statefarm-ed hetzers office for years and I live jennifer she has always gone about and beyond for me with my needs making sure our policy is the best one for my family. And now that I have a teen driver makes me worry more and jennifer has made the transition more tolerable! I highly recommend people to call and at least get a quote I am constantly recommending them to everyone!"
We responded:
"Nyoka, Thanks for taking the time to give us such an excellent review. We appreciate it. "
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Lora Hall

April 11, 2023

5  out of  5
rating by Lora Hall
"My new insurance place. Not only saving 150$ a month now, everything is in one place. Very easy to transition and the staff (Jennifer) was so helpful. Worth the stop and talk to them."
We responded:
"Lora, Thank you so much for your nice review. We Appreciate the opportunity to work with you. We want to Welcome you to our State Farm Family!! Ed and Jennifer"
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bill grizer

April 8, 2022

5  out of  5
rating by bill grizer
"Great bunch of people. Thanks Ed"
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Jonah Carson

January 28, 2022

5  out of  5
rating by Jonah Carson
"The girls that work there are great! They are very knowledgeable and efficient!"