State Farm® Insurance Agent Ed Hetzer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
B BH
October 22, 2024
"GREAT AGENT, personable, knowledgeable and simply GREAT"
Spring 15
September 19, 2024
"Worst service or really, the lack thereof during a very stressful time, that I have ever received as of yet. Maybe I live in a different dimension - but compared to these nice reviews I encountered something totally different, as have people I know personally. Wrote to them to see if I was entirely off base or just for some response or resolution but got nothing as of yet so here we are! Just be prepared to possibly have a lack of answers if it is your first accident and you are NOT at fault."
Barry Cheuvront
May 6, 2024
"Always nice have a smiling face when you walk in the door. Kitty C. has always helped me with my insurance questions and needs. Glad I switched to State Farm in Belpre with Ed."
Shelly Hupp
May 6, 2024
"Kitty is amazing. She had the answers to all my questions. She was extremely helpful."
Bo Wriston
April 22, 2024
"Kitty is a true SME (Subject Matter Expert) for State Farm products and insurance needs analysis. Friendly, courteous, and always helpful with care and concern for the customers' true needs. Highly recommend!!!"
Tyler Bass
April 19, 2024
"Good People and great environment."
Hannah Burdette
April 19, 2024
"Kitty was a huge help with all my questions when I got a new car!"
Audrey Augenstein
April 19, 2024
"Jennifer is very knowledgeable, was quick to answer all my questions, very helpful and was such a pleasure to talk with. Highly recommend!"
Valerie Cline
April 15, 2024
"I talked to Kitty about my insurance. She answered all my questions in a professional manner. She was very attentive and easy to talk to"
Kayla Wells
April 12, 2024
"Kitty went above and beyond to help us get the best coverage available on our vehicles!"
simplee_shannon
April 10, 2024
"Kitty was very helpful when asked some insurance questions. Very knowledgeable and easy to talk to about my needs."
morgan skidmore
April 9, 2024
"Wonderful staff!!!"
Suzie Nesmith
April 9, 2024
"I had a wonderful experience with Kitty. She was very professional, answered all of my questions regarding coverage on my 2 homes, and 2 vehicles"
Lorenzo
April 9, 2024
"Friendly and helpful staff as my questions were answered in detail by Kitty Chevront."
haley bledsoe
April 5, 2024
"I am very pleased with the service I received when bundling my home and auto insurance. Very friendly and answered all questions!"
Cody Buck
April 5, 2024
"Friendly, clean environment. Great customer service."
Melissa Watkins
March 30, 2024
"Jennifer has always answered any and all questions I’ve had about my insurance. She’s knows her stuff and always quick to respond!"
Alicia Nestor
March 28, 2024
"Very impressed with the customer service from Matti. Jennifer was very prompt in giving us a quote and answering all question we had."
Tamara Thompson
February 11, 2024
"Always a great experience when I call. Very prompt getting back with me. Very fast with giving insurance quotes or providing proof of coverage."
Alyssa Gates
August 25, 2023
"Jennifer is a pleasure to work with. She always is back with me same day and provides the information I need plus some! If you’re looking for a new insurance office in the MOV, this is the one!"
McKenzie Steele
April 26, 2023
"Ed is always available, day or night. He does nothing but the best for his customers! Definitely recommend Ed and his team!"
"Thanks for the kind words. We strive to provide outstanding customer service for our clients. "
Nyoka Byrd
April 22, 2023
"I have been with statefarm-ed hetzers office for years and I live jennifer she has always gone about and beyond for me with my needs making sure our policy is the best one for my family. And now that I have a teen driver makes me worry more and jennifer has made the transition more tolerable! I highly recommend people to call and at least get a quote I am constantly recommending them to everyone!"
"Nyoka, Thanks for taking the time to give us such an excellent review. We appreciate it. "
Lora Hall
April 11, 2023
"My new insurance place. Not only saving 150$ a month now, everything is in one place. Very easy to transition and the staff (Jennifer) was so helpful. Worth the stop and talk to them."
"Lora, Thank you so much for your nice review. We Appreciate the opportunity to work with you. We want to Welcome you to our State Farm Family!! Ed and Jennifer"
bill grizer
April 8, 2022
"Great bunch of people. Thanks Ed"
Jonah Carson
January 28, 2022
"The girls that work there are great! They are very knowledgeable and efficient!"